Privacy Policy – Power Wheelchair

At WAC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with the  Power Wheelchair and related technologies.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Contact Details (name, email, phone number, address)
  • Payment Information (credit/debit card details, billing address)
  • Account Information (username, password, preferences)
  • Health & Mobility Data (if voluntarily provided for product customization)

B. Non-Personal Information

  • Device & Usage Data (IP address, browser type, operating system)
  • Cookies & Tracking Technologies (to enhance user experience)
  • Wheelchair Performance Data (if connected to our app for diagnostics)

2. How We Use Your Information

We use collected data to:

  • Process orders and provide customer support.
  • Improve the Electric Wheelchair and related services.
  • Personalize user experience (e.g., app settings, recommendations).
  • Comply with legal obligations.

3. Data Sharing & Disclosure

We do not sell your personal information. However, we may share data with:

  • Service Providers (payment processors, shipping partners).
  • Legal Authorities (if required by law).
  • Business Partners (with your consent, e.g., for joint promotions).

4. Data Security

We implement industry-standard security measures, including:

  • Encryption (SSL/TLS for secure transactions).
  • Access Controls (restricted employee access to sensitive data).
  • Regular Audits (to ensure compliance with privacy laws).

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Opt out of marketing communications.
  • Request data portability (where applicable).
  • Withdraw consent for data processing.

To exercise these rights, contact us at: wacwheels@gmail.com

6. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with the effective date.

8. Contact Us

For questions or concerns about your privacy, contact:
WAC Privacy Team
📧  wacwheels@gmail.com
📞 (979) 205-0566
📍2930 Preston Road, Frisco,TX,75034